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Civil Servant Indiscipline And Its Effect On Work Productivity
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CHAPTER ONE
1.0 INTRODUCTION
1.1 Background of the Study
The
productivity and survival of any organization depend largely on the
quality of its employees and how much they are able to align themselves
to the goal and policies of the organization. One of the major problems
facing Nigeria civil service is how to manage the personnel by
successful government in Nigeria. This is particularly important because
of the level of indiscipline in Nigeria civil service is found to be
responsible for low productivity in government’s desire to achieve
higher living standards for the people (Adebayo, 2001). Batty (1974)
argued that effective management of organizational workforce is possible
only if manager adopts the correct approach to motivation, the giving
of instructions and where necessary, discipline, and this requires high
level cooperation from the workforce. Effective discipline depends not
only on sound leadership and a good personnel policy but also on the
full cooperation of employees to such policies of the organization. In a
situation where the employees are not in conformity with organization
rule and regulation and set standard, there will be poor performance and
low level of productivity. Arowolo’s view (2010) is in line with this
argument when he observes that the lack of total regard for ethical
standard and rule and regulations throughout the agencies of government
and civil service in Nigeria is a serious drawback. This is because
civil service is one of the machinery of government saddled with the
responsibility of implementing the will of the state. There is no doubt
that in any dispensation in Nigeria be it military or civilian the civil
service is looked upon to provide certain fundamental services for the
smooth running of the government of the country. It will be worthy to
note that the executive arm of the government whose responsibility is to
implement all the governmental programs rely heavily on the civil
service to perform this important function. However, because of the
abysmal performance and indiscipline in the civil service, the civil
service has been attacked by renowned administrators, bureaucratic and
academicians. Unfortunately, despite the fact that much is expected from
this organ of government the lackadaisical attitude with which the
civil service performs its duties has generated a lot of heat for both
past and successive government in Nigeria.
The origin, structure and
performance of the contemporary civil service in Nigeria are highly
traceable to colonial administrative formation. Civil Service in Nigeria
has its origins in organizations established by the British in colonial
times. The Nigerian Civil service is a body of government employees
entrusted with the administration of the country, and mandated to carry
out the policies of the government of the day. In other words, it is the
body of civilian employees of any level of government, not subject to
political appointment and removal, normally hired and promoted largely
on the basis of competitive examination. Bade (2009). Major reasons for
staff indiscipline in the public sector include mismanagement of
conflicts, lack of better understanding of conflicts, their root causes,
early signs or indicators, dynamics and the manner in which they can be
prevented, brought under control and eventually resolved by the
organization (Kankwenda, 2002). Yahcioglu (1996) opines that “people get
involved in acts of indiscipline because their interests and values are
challenged or because their needs are not meant.
Ani (1991),
observes that a good number of our public servants believe that the
public service belongs to our then colonial master, and as such they
throw control and discipline in the service to the winds. Certain
organizational factors such as control and discipline have been found by
management experts and scholars to be a veritable instruments for
addressing this problem of ineffective performance in the public
bureaucracies. The Nigeria civil service is one of the organizations
that have witnessed a variety of demeanors from the employees of the
civil service units. Some of the offences that are common in the civil
service include; unexcused absence, leaving without permission,
dishonesty, deception of fraud, willful damage of property/ materials,
fighting, insubordination, falsifying of records and so many others.
Johnson
(1996:324), maintained that “every employer must have means to remove
those who do not contribute to its missionâ€. If this is the case, the
researcher is of the view that the civil service in the present time is
experiencing terrible misdemeanor from its employees to the extent that
the disciplinary methods or procedures seem to have no effect on them.
If it has, why does the civil service have cases of frauds, truancy,
absenteeism, lateness, and other general misconducts? Does it mean that
control and discipline have no more relevance to the effective operation
of the civil services? If it has, what effects have them on the system
in the contemporary Nigeria society?
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ABSRACT - [ Total Page(s): 1 ]This research presents the investigation into the effects of civil servant idscipline on work productivity, the Nationa Revenue Authority in Freetown was used as the location for the study and a total of 100 staff was sampled. Data was gathered using a self -constructed questionnaire and the result gotten was analyzed using the simple percentage method. The validity and reliability of instrument were ascertained. The result of the study reveals that some civil servant come to work late and som ... Continue reading---
