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Study Of The Relationship Between Job Satisfaction And Organisational Commitment
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CHAPTER THREE
METHODOLOGY
This chapter presents the method that was adopted in carrying out the study.Participants
A total number of one hundred (100) workers comprising of sixty (60) males and forty (40) females were used for this study. They were drawn from the Nigerian Immigration Services, Anambra State Command. The sampling method used in the research was the simple random sampling method.Instrument
The instrument used for data collection was the questionnaire termed Minnesota Satisfaction Questionnaire (MSQ), a 20-item inventory designed to assess job satisfactoriness and another questionnaire termed Organisational Commitment (OC), a 23-item inventory designed to assess the extent to which a worker is affectively attached to the achievement of goals and values of an organization.Section A contained items on Job satisfaction which was structured in the five-point Likert type scale ranging from:
Very satisfied = 5
Satisfied = 4
I am not sure = 3
Dissatisfied = 2
Very dissatisfied = 1Section B contained items on organisational commitment which was structured in the seven-point likert type scale ranging from:
Strongly Agree = 7
Moderately Agree = 6
Slightly Agree = 5
Not sure = 4
Slightly disagree = 3
Moderately disagree = 2
Strongly disagree = 1Respondents were required to indicate by circle relevant items, answers that were applicable to them. The researcher used questionnaire because questionnaire provide a quick means of obtaining respondents view on a wide range of subjects.
Validation of the instrument
The instrument for measuring job satisfaction was validated by Smith, P.C (1969). The concurrent validity coefficient obtained by Wanous, J.P (1974) for American samples=0.71 and by Mogaji ,A. A(1997) for Nigerian samples =0.50 However, the instrument measuring organizational commitment (OC) was validated by Cook and Wall (1980) who obtained a concurrent validity coefficient of 0.62.Reliability of the instrument
The instrument was tested using the equivalent forms method. The Pearson Product Moment Correlation was used to determine the reliability coefficient (r) of 0.68 at 0.05 level of significanceProcedure
The questionnaires were personally administered by the researcher to the respondents by Direct Delivery Technique (DDT). The instruments were collected immediately they were completed, while some officers requested for more time because they were busy. The Officers were told to choose their own (personal) response which will best suit their feelings.Design/statistics
The study is descriptive survey design, it sought the opinion of the Nigeria Immigration Officers in Anambra State on job satisfaction and organizational commitment. Ali (1996) observed that survey research focuses on people, the vital facts of people and their beliefs, opinions, attitudes, motivation and behavior.
The statistics used to analyze the officers responses is the Pearson Product Moment Correlation since the determination of relationships was involved.
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ABSRACT - [ Total Page(s): 1 ]ABSTRACT The study investigated the relationship between job satisfaction and organizational commitment among officers of the Nigeria Immigration service in Anambra state. The population of the study was made up of one hundred (100) questionnaires measuring job satisfaction and organizational commitments were randomly distributed to the participants. The instruments were validated by smith, P. C. (1969) and Cook & Wall (1980). A reliability coefficient of 0.68 and a table value of 0.164 were obt ... Continue reading---
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ABSRACT - [ Total Page(s): 1 ]ABSTRACT The study investigated the relationship between job satisfaction and organizational commitment among officers of the Nigeria Immigration service in Anambra state. The population of the study was made up of one hundred (100) questionnaires measuring job satisfaction and organizational commitments were randomly distributed to the participants. The instruments were validated by smith, P. C. (1969) and Cook & Wall (1980). A reliability coefficient of 0.68 and a table value of 0.164 were obt ... Continue reading---
CHAPTER THREE -- [Total Page(s) 1]
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CHAPTER THREE -- [Total Page(s) 1]
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