• Study Of The Relationship Between Job Satisfaction And Organisational Commitment

  • CHAPTER THREE -- [Total Page(s) 1]

    Page 1 of 1

    • CHAPTER THREE
      METHODOLOGY
      This chapter presents the method that was adopted in carrying out the study.

      Participants
      A total number of one hundred (100) workers comprising of sixty (60) males and forty (40) females were used for this study. They were drawn from the Nigerian Immigration Services, Anambra State Command. The sampling method used in the research was the simple random sampling method.

      Instrument
      The instrument used for data collection was the questionnaire termed Minnesota Satisfaction Questionnaire (MSQ), a 20-item inventory designed to assess job satisfactoriness and another questionnaire termed Organisational Commitment (OC), a 23-item inventory designed to assess the extent to which a worker is affectively attached to the achievement of goals and values of an organization.

      Section A contained items on Job satisfaction which was structured in the five-point Likert type scale ranging from:
      Very satisfied =  5
      Satisfied =         4
      I am not sure =  3
      Dissatisfied =     2
      Very dissatisfied = 1

      Section B contained items on organisational commitment which was structured in the seven-point likert type scale ranging from:

      Strongly Agree =         7
      Moderately Agree =     6
      Slightly Agree =           5
      Not sure =                   4
      Slightly disagree =       3
      Moderately disagree = 2
      Strongly disagree = 1

      Respondents were required to indicate by circle relevant items, answers that were applicable to them. The researcher used questionnaire because questionnaire provide a quick means of obtaining respondents view on a wide range of subjects.

      Validation of the instrument
      The instrument for measuring job satisfaction was validated by Smith, P.C (1969). The concurrent validity coefficient obtained by Wanous, J.P (1974) for American samples=0.71 and by Mogaji ,A. A(1997) for Nigerian samples =0.50 However, the instrument measuring organizational commitment (OC) was validated by Cook and Wall (1980) who obtained a concurrent validity coefficient of 0.62.

      Reliability of the instrument
      The instrument was tested using the equivalent forms method. The Pearson Product Moment Correlation was used to determine the reliability coefficient (r) of 0.68 at 0.05 level of significance

      Procedure
      The questionnaires were personally administered by the researcher to the respondents by Direct Delivery Technique (DDT). The instruments were collected immediately they were completed, while some officers requested for more time because they were busy. The Officers were told to choose their own (personal) response which will best suit their feelings.

      Design/statistics
      The study is descriptive survey design, it sought the opinion of the Nigeria Immigration Officers in Anambra State on job satisfaction and organizational commitment. Ali (1996) observed that survey research focuses on people, the vital facts of people and their beliefs, opinions, attitudes, motivation and behavior.
      The statistics used to analyze the officers responses is the Pearson Product Moment Correlation since the determination of relationships was involved.

  • CHAPTER THREE -- [Total Page(s) 1]

    Page 1 of 1

    • ABSRACT - [ Total Page(s): 1 ]ABSTRACT The study investigated the relationship between job satisfaction and organizational commitment among officers of the Nigeria Immigration service in Anambra state. The population of the study was made up of one hundred (100) questionnaires measuring job satisfaction and organizational commitments were randomly distributed to the participants. The instruments were validated by smith, P. C. (1969) and Cook & Wall (1980). A reliability coefficient of 0.68 and a table value of 0.164 were obt ... Continue reading---

         

      APPENDIX A - [ Total Page(s): 1 ]APPENDIX 1DETERMINATION OF MEAN OF THE VARIABLES: JOBSATISFACTION AND ORGANISATIONAL COMMITMENT:Let mean = X, Job Satisfaction = X and Organisational Commitment = Y,Participants = Ss ... Continue reading---

         

      APPENDIX C - [ Total Page(s): 1 ]DETERMINATION OF MEAN (FEMALES) OF THE VARIABLES:JOB SATISFACTION AND ORGANISATIONAL COMMITMENT.Let mean X, Job Satisfaction = X and Organisational Commitment = Y,Female participants= Ss ... Continue reading---

         

      APPENDIX B - [ Total Page(s): 1 ]APPENDIX 2:DETERMINATION OF MEAN (MALES) OF THE VARIABLES:JOB SATISFACTION AND ORGANISATIONAL COMMITMENT.Let Mean = X, Job Satisfaction = X and organisational commitment = Y,Male participants=Ss ... Continue reading---

         

      APPENDIX D - [ Total Page(s): 1 ]APPENDIX 4Determination of the relationship between job satisfaction and Organisational Commitment using the Pearson Moment Correlation.Let Ss = participants, Job Satisfaction = X and Organisational Commitment = Y.r = 12959343629444312r = 12959341905110.07r = 0.68The relationship between X and Y = 0.68To determine the significance of the figure => 0.68Then go to the Person Moment correlation coefficient table df (degree of freedom)df = N – 2= 100 – 2= 98At P < .05, df 98tv (table v ... Continue reading---

         

      APPENDIX E - [ Total Page(s): 1 ]APPENDIX 5QUESTIONNAIRE FOR IMMIGRATION OFFICERS ON THE RELATIONSHIP BETWEEN JOB SATISFACTION AND ORGANISATIONAL COMMITMENT (QIORJSOC).                                                                                                        Department of Psychology                                                              Faculty of Social Sciences    ... Continue reading---

         

      TABLE OF CONTENTS - [ Total Page(s): 1 ]TABLE OF CONTENTSTitle page ………………………………………………………. iApproval page ………………………………………………… iiDedication ……………………………………………………... iiiAcknowledgemen ... Continue reading---

         

      APPENDIX F - [ Total Page(s): 2 ]Name ……………….. Sex ……………. Age ……… Date ………… INSTRUCTION: the following are statements designed to find out how you feel about your present job. It is not a test, so there are no right or wrong answers. Please read each statement carefully and shade the appropriate number to the right of the statement to indicate how each statement carefully and shade the appropriate number to the right of t ... Continue reading---

         

      CHAPTER ONE - [ Total Page(s): 1 ]CHAPTER ONE INTRODUCTION AND BACKGROUND TO THE RESEARCH PROBLEM. To make the best use of people as a valuable resource of the organization, attention must be given to the relationship between staff, and the nature and content of their jobs. The nature of the work organization and the design of jobs can have a significant effect on the job satisfaction of the staff. Job satisfaction is defined as an individual’s reaction to the job experience. Berry (1997). However, my interest was aroused ... Continue reading---

         

      CHAPTER TWO - [ Total Page(s): 3 ]These different factors all affect job satisfaction of certain individuals in a given set of circumstances but not necessarily in others. THE CONCEPT OF ORGANISATIONAL COMMITMENT The concept of commitment plays an important part in Human resources Management (HRM) philosophy. As Guest (1987) has suggested, HRM policies are designed to maximize organisational integration, employee commitment, flexibility and quality of work. Commitment refers to attachment and loyalty. As defined by Porter et al ... Continue reading---

         

      CHAPTER FOUR - [ Total Page(s): 1 ]CHAPTER FOURResultsHypotheses 1: There is relationship between job satisfaction and organisational commitment among the Nigeria Immigration Officers in Anambra state.As seen in Table 1Hypotheses 2There will be a significant different in job satisfaction and organisational commitment between male and female Officers as in Table 2Above is the statistical Analysis using SPSS=>Statistical Package for Social Sciences. ... Continue reading---

         

      CHAPTER FIVE - [ Total Page(s): 1 ]CHAPTER FIVE Hypothesis 1: There is a relationship between job satisfaction and organisational commitment among the Nigerian Immigration Officers in Anambra state. Pearson Product Moment Correlation was used in analysis. From the analysis of data, table 1 reveals that the calculated value of the coefficient (r) = 0.68 is more than the table value of t = 0.164 at degree of freedom, Df = 100 at 0.05 level of significance . This indicates that there is a strong positive relationship between job sat ... Continue reading---

         

      REFRENCES - [ Total Page(s): 1 ]REFERENCES (1) Armenakis, A.(1999). Ethnics Program Pose Potential Threats. Athens.UPM companies. Inc. (2) Armstrong, M(2003) Human Resources Management practice. London. Kogan Page Ltd. (3) Bard, K.(2002). Employee ownership and affective Organizational Commitment. London. Macmillan. (4) Berry, L.M. (1997). Psychology at work. San Francisco. McGraw Hill Companies. Inc. (5) Mullins, L.J. (1993). Management and organizational behavior. 3rd Edition London. Pitman Publishing. (6) Mogaji. A.A. (1997 ... Continue reading---