-
Influence Of Work Schedule And Occupational Stress On Job Satisfaction
CHAPTER ONE -- [Total Page(s) 4]
Page 2 of 4
-
-
-
People tend to evaluate their work experiences based on
feelings of satisfaction or dissatisfaction regarding their job, as well
as organization which they work (Hulin & Judge, 2003). There are
many probable influences that affect how favourably an individual
appraises his or her job. Through years of extensive research, I/O
Psychologists have identified numerous variables that seem to contribute
to job satisfaction. To explain the development of job satisfaction,
researchers have taken three common approaches which are job
characteristics, social information processes (organizational
characteristics), and dispositional (worker characteristics), Jex
(2002).
Job characteristics approach research has revealed that the
nature of an individual’s job or the characteristics of the organization
predominantly determines job satisfaction. According to Hackman &
Oldham (1980), a job characteristic is an aspect of a job that generates
ideal conditions for high levels of motivation, satisfaction, and
performance. A common premise in research of the effects of job
circumstances on job satisfaction by comparing the current receivables
from the job with what they believe they should receive, Jex (2002). For
example, if an employee receiving an annual salary of #5,000,000
believes that he/she should be receiving a salary of #3,500,000, then he
or she will experience satisfaction; however, if the employee believes
that he or she should be receiving #9,000,000, then he or she will feel
dissatisfied.
According to Locke (1976, Saari & Judge, 2004),
this process becomes even more complex since the importance of work
schedule differs as per individual perception. For example, one employee
may feel that pay rate is extremely important while another may feel
that social relationships are more important. Consequently, this leads
to individual’s level of satisfaction or dissatisfaction when
expectations are met or not.
Based on social information process, Jex
(2002) explains that during social information processing, employees
look to co-workers to make sense of and develop attitudes about their
work environment. In other words, if employees find their co-workers
positive and satisfied then they will most likely be satisfied; however,
if their co-workers are negative and dissatisfied then the employee
will most likely be dissatisfied.
Thirdly, dispositional (work
characteristics) depicts that internal disposition is the crux of the
latest method of explaining job satisfaction which hints some people
being inclined to be satisfied or dissatisfied with their work
irrespective of the nature of the job or the organizational environment
(Jex, 2002).
Shift work occurs in a work schedule that necessitates
24 hours a day and occasionally, 7 days a week, to keep an organization
operating without a hitch. Shift work occurs whenever 24-hour coverage
is necessary or when a 24-hour day is needed to optimize work output and
productivity. There are many approaches to shift work. For example, an
employee may work 8 hours during a day that consists of three 8-hour
shifts. Or, an employee may work twelve hours a day for 4 straight days
and then be off the next 4 days. Employers have experimented with every
conceivable form of shift work in an effort to maximize the potential of
their operation while also considering how to minimize any ill effects
on their workers (Schultz, Duane & Ellen, 2010). Those working the
night shift, in particular, are susceptible to debilitating health
effects due to lack of sick and poor eating habits.
Shift work, in
which an employee works the same shift consistently, is always better
for employee to create a fulfilling lifestyle and home life. Conversely,
constantly changing shifts disrupts one’s life patterns. Here in
Nigeria, not all the employees in different organizations do perform the
usual 8am – 4pm – five days – a week. Nurses, pharmacists, military
personnel’s, fire fighters, prison warders among others, do provide
24-hours – a - day service. Muchinsky (1997), posits that in industrial
manufacturing companies, some technologies/machine require constant
monitoring and operation. Hence, it becomes rational and practical to
run these machines continually by having different shift work systems
round the clock. He notes further that there are no uniform shift hours,
as various companies adopt different shifts.
CHAPTER ONE -- [Total Page(s) 4]
Page 2 of 4
-
-
ABSRACT - [ Total Page(s): 1 ]The study investigated influence of work schedule and occupational stress on job satisfaction among hospital workers in University of Uyo Teaching Hospital, Uyo, Akwa Ibom State. Two hundred and sixty-four (264) participants were used for the study; their ages ranged from 18 to 62 years with a mean age of 33.74 years. An ex-post facto design was adopted of the study. Valid questionnaires were used for data collection which were Occupational Stress Scale developed by American Institute of Stress ... Continue reading---
