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Relationship Between Personality Traits, Work Environment And Interpersonal Relationship At Work
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Extraverts not only have a higher quantity of
interpersonal relationships, but they also perceive those relationships
to be of higher quality. Extraverted individuals feel closer to their
friends and value those relationships more highly (Berry, Willingham
& Thayer, 2000).
Agreeable individuals are described as
compassionate, flexible, fair, generous and considerate (Goldberg,
1992). They have the tendency to be highly approachable because of their
supportive nature and sensitivity. Costa and McCrae (1992) suggested
that agreeable people are altruistic, sympathetic, and eager to help
others, with an expectation that such behaviour will be reciprocated.
Such individuals strive for cooperation over competition. The formation
and development of interpersonal relationship are partially a function
of warmth and kindness, both attributes of agreeableness (Sprecher &
Regan, 2002). Klein, Lim, Saltz, and Mayer (2004) found that agreeable
individuals are central in friendship networks, perhaps due to their
longing for close relationships (Graziano, Jensen-Campbell, & Hair,
1996), their ability to provide social and emotional support to others
and their welcoming of new friends. Agreeable individuals are
predisposed to seek out interpersonally supportive and accepting
environments (e.g., Barrick et al., 2002; Wiggins, 1991). Agreeable
people strive to foster pleasant and harmonious interpersonal
relationships (Ilies et al, 2009) and increase group harmony (Graziano
et al., 1996). People prefer to be friends with individuals high on
agreeableness because there is less irritation in the friendship (Berry
et. al., 2000). They like other people more and tend to be liked by
others in return.
Emotionally stable individuals are described as
confident, controlled, and well-adjusted. They have a tendency to be
calm, unemotional and secure (Barrick & Mount, 1996). These
characteristics combined with their positive disposition attract others
to emotional stable individuals as a source of support. Emotionally
stable individuals are pleasurable to be around because they tend to be
happy (Hills & Argyle, 2001; Vitterso, 2001). Contrarily,
individuals low in emotional stability (i.e., high in neuroticism) often
express anger, moodiness or insecurity and are not central in their
friendship networks (Klein et. al., 2004). Individuals high on emotional
stability experience more positive relationships with others because
they possess higher levels of tolerance, forgiveness, and an
even-temperedness resulting in less conflict (Berry et al., 2000; Walker
& Gorsuch, 2002). Emotionally stable individuals are more likely to
be liked by others, a basic prerequisite for forming and maintaining
interpersonal relationships at work (Xia, Yuan, & Gay, 2009).
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ABSRACT - [ Total Page(s): 1 ]Studies have shown that in as much as there are more than one person who work in an Organisation, interpersonal relationship is about the most important factor in the productivity and success of such Organisation. The objective of this study therefore is to examine the influence of Personality factors and work environment on interpersonal relationship at work.A survey research design was adopted using a total sample of one hundred and eighty-one employees, across different industries in Lagos. T ... Continue reading---
