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Impact Of Staff Training In The Productivity Of Workers In Public Sector In Nigeria
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CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND TO THE STUDY
Prior
to the third republic in Nigeria, there has been a general resistance
to investment in training in the public service because of the belief
that an employee hired under a merit system must be presumed to be
qualified. This assumption was later jettisoned as the need for training
became obvious both in the private and public sector together with the
expanding roles of the government and the civil services respectively.
Training further became necessary in view of advancement in modern world
given the growing complexity of the work environment, the rapid change
in organizational and technological advancement which in turn
necessitates the need for training and development. The role played by
staff training can no longer be over-emphasized as many have come to
recognize that training offers a way of developing skill, enhancing
productivity, guaranteeing quality of work and building worker’s loyalty
to the firm.
Organizational goals also keep changing in line with
the realities of the time; technology keep getting sophisticated;
customers and clients of organization become more choosy and conscious
of their rights in demanding organizational products and services, and
organization product and service keep changing in
responseto their choice. These keep increasing the need for well-trained
employees. Okotoni and Erero (2005) throw more light to the discussion when they
assert that:
The
importance of training and development is more obvious given the
growing complexity of the work environment, the rapid change in
organizations and advancement in technology, among other things.
Training and development helps to ensure that organisational members
possess the knowledge and skills they need to perform their jobs
effectively, take on new responsibilities, and adapt to changing
conditions.
Organization regardless of its size must provide for the need, interest and
desire of its employee within the environment if it is to earn loyalty, dedication,
involvement and commitment necessary to complete effectively. Though there are
number of factor, such as finance, material and manpower which collectively
contribute to the production of good and service in organization, human resource
has been the most significant factor among these factors. With the provision of
finance, material and even machine without experienced and trained manpower
nothing can be done. Human resource therefore is the most valuable resource and
ultimate basis of an organization. Manpowerwhich was intellectually and
emotionally trained in turn develop all other dependent segments of the organ to its
predetermined level.
Most
organizations tend to perceive training as the solution or correct
therapy for many of the observed personnel and organizational low
performance and productivity problem. Unfo rtunately, there are other
personnel management problems that can generate the same performance and
productivity problems that lack of skills and knowledge generate. This
is why Decenzo and Robbins (2005:247) have warned that If salaries
are low, if supervision is poor, if worker benefits are inadequate or if
physical work layout is deficient, spending on employee training may
have little or no effect on productivity, since inadequate performance
is due to conditions that training cannot remedy.
Abiodun (2008)
submitted that training is a systematic development of knowledge skill
and attitude required by employee to perform adequately on a given, task
training ensures that organizational members posses the knowledge and
kill they need to perform their job effectively take a new
responsibilities and adapt to changing environment. A result-oriented
public or private organization will always need to recruit and train
specialized personnel. Generally, the effectiveness and efficiency of an
organization therefore lies on the human resources that plans and
coordinates work within the organization in relation to the qualitative
training designed to improve and to harshness the manpower potentials
among others.
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ABSRACT - [ Total Page(s): 1 ] Every organization whether public or private, at every instance desires to satisfy the needs of its clients, this will only be possible with an enlightened and well trained staff therefore, the role played by staff training cannot be over-emphasized as many have come to recognize that training offers a way of developing skill, enhancing productivity, guaranteeing quality of work and build worker’s loyalty to the firm. The work was guided by the following research questions What are the ... Continue reading---
