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Contract Employment And Service Delivery In The Public Sector
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1.2 Statement of the Problem
In Nigeria the scourge of contract
employment is gaining grounds in an unprecedented proportion, intensity
and scale. The increase in the spread and gradual acceptance of this
unfair labour practice in the Nigerian public sector has become an issue
of great concern to all and sundry. In the private sector, this labour
unfriendly act is obviously attributed to the increasing desperation of
employers to cut down organisational costs. But this cannot be said of
the public sector that is statutorily set up to render essential
services to the public by way of engaging the most qualified personnel
(Fapohunda, 2012).
Contract employment presents lots of challenges
for the employees and the public sector alike. Behind this issue of
contract employment in Nigeria is the high level of unemployment and
accompanying poor service delivery. These two issues have led to a
dangerous work environment where employees are always dissatisfied with
their working conditions, demoralized and lacking the impetus to put in
their best and leaving much to be desired by the public.
Without the
statutory benefits associated with permanent employment status. Contract
workers are prone to low pay, barred from forming a union, and denied
medical and other benefits.
Several studies such as Wandera (2011),
Okafor (2012), Fapohunda (2012) & Kalejaiye (2014) have been carried
out to examine contract employment in the private sector; but none of
these studies have attempted to relate it to the Nigerian public sector
which gap the propose study have helped to fill by relating contract
employment and service delivery in the Nigeria public sector. It is
against this backdrop that this study seeks to investigate
therelationship between Contract Employment and Service Delivery in the
Public Sector with a special reference to the Lagos State University
(LASU).
1.3 Objectives of the Study
The major objective of this
study is to assess the impact of Contract Employment on Service Delivery
in the Public Sector. While other specific objectives of this study
are:
i.to examine the relationship between contract employment and service delivery in the public sector.
ii.to identify the influence of contract employment on job satisfaction.
iii.to assess efforts made towards enhancing service delivery in the public sector.
iv.to highlight challenges hindering service delivery in the public sector.
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