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Employee Relationship And Its Effect On Organisational Performance
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1.1.2 PROFILE OF THE ORGANIZATION
For the purpose of this study, the
South Akim Rural Bank has been selected as a case study to illustrate
the effects of employee relations on the productivity of a firm. South
Akim Rural Bank has its Head Office situated on the main Suhum –
Koforidua road opposite the post office, Nankese. The South Akim Rural
Bank Limited was commissioned and started banking business in 1984 at
Nankese in the Suhum/Kraboa/Coaltar District. The bank is still rated
first in the Eastern Region in terms of deposits and among the first ten
rural and community banks in the country as a whole in terms of
deposits and assets.
1.2 STATEMENT OF THE PROBLEM
In recent times,
while most workers are on job, they do not produce more simply because
of the un-healthy relationship they have with their fellow colleagues
and employers. A recent study conducted by Blyton (2008) revealed that
employees do not put up their best performances at workplaces when they
are un-happy with management, government, or even their fellow
colleagues. Bad employee-employer relationship results in strike actions
and lockouts. All these actions taken by employees to display their
grievances only do the organization harm than good as productivity will
be reduced drastically. By many accounts, employee relations today are
in crisis. In academia, its traditional positions are threatened on one
side by the dominance of mainstream economics and organizational
behaviour, and on the other by postmodernism. In policy-making circles,
the industrial relations emphasis on institutional intervention is
trumped by a neo-liberal emphasis on the laissez faire promotion of free
markets.
1.3 RESEARCH OBJECTIVES
The objectives for this study
are: 1. To identify various employee relations practices, and its
effect on the productivity of an organization. 2. To identify the
challenges faced by employees at work places. 3. To identify ways
of enhancing healthy relationship between employees and employers in an
organization.
1.4 RESEARCH QUESTIONS
The following questions
were used to achieve the above objectives: 1. What are the various
employee relations practices in your organization, and how do they
affect productivity? 2. What challenges do you face in your
organization? 3. In what ways can healthy relationship be enhanced
between employees and employers in an organization?
1.5 SIGNIFICANCE OF THE STUDY
This
study seeks to bring out the various employee relations practices which
South Akim Rural Bank has undertaken to increase its productivity and
contribute its quota in the economic development of the communities
which it operates, and the country at large. This study will therefore
help enlighten management of various organizations of the various
effects of relationship practices between employers and employees in an
organization. The study will also bring out specifically, the employee
relations practices which the bank has been able to make available to
its employees. It also seeks to bring out the level of encouragement and
motivation the bank has given to its employees to work effectively,
among others. The importance of this study is therefore to highlight the
various employee relations practices and how it affects the
productivity of an organization. This study will go a long way to
illustrate how organizations should treat employees’ in-order to
increase productivity.
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