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The Role Of Information Technology In Public Management Process
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From an organizational standpoint, the information age is in full swing
and both public and private institutions are experiencing an increase in
the use of a variety of information technologies (ITs). Realistically,
it has become nearly impossible for an organization to operate without
the use of one or more ITs. The implementation and subsequent use of ITs
is a process of interrelated steps. Faltering or mis-stepping at any of
the implementation stages may actually increase inefficiency,
ineffectiveness, and promote any number of additional uncertainties. It
is only through careful design, planning, acquisition, and
implementation of ITs that we may benefit from more effective operations
and solutions to problems. While ITs are not the instant cure-all that
many view them to be they are certainly an asset and can provide a
number of advantageous and effective solutions if properly adopted. The
successful implementation of ITs in any organization depends on a
multitude of important and interrelated factors.
The civil service is
the bedrock of the executive arm of government. Its main tasks came to
be the implementation and execution of the policies decided on by the
legislature or those appointed by the legislature to carry on the
executive work of government. The Sokoto State Ministry of Finance is
the instrument/machinery use by the government for generating revenue
for the government, preparation of annual general budget and for
controlling and managing government revenue. The ministry is headed by
the honorable commissioner as the chief executive and it is segregated
into different departments where each department is headed by a
director. The roles and responsibilities of each department is unique
and different from the other.
1.2 Statement of the Research Problem:
At
one time or the other both federal and state as well as private
organization had taken a giant strive action to adopt and maintain the
use of information technology in the various set of organizations with a
view to enhance effective running of Management/administrative process.
To this end, some organization has provided with computers and their
staff had under gone developmental training on computer studies.
However, it discovers that some of these organizations have abandoned
the uses of computer. The management process in the ministry of finance
can be blames on many factors. Some which are as follows:
1.
Inadequate trained personnel: The ministry does not have sufficient
trained personals to operate and handle computers. Most of the computer
operators are not indigenes. They are employed on contract bases which
affect their performance.
2. Favoritism/Godfathermism: Some of the
staff are employed because of their relatives in government not because
they are qualified to be employed and because of that they can do and on
do. They came to work at will and leave at will.
3. Inadequate
funds to acquire modern computers, the present computers used in the
ministry are out dated computers. They were purchased more than ten
years ago, the need has arise to purchase the modern once but the
government did not do that due to inadequate funds.
4. Problem of
power supply: The instability of power supply by NEPA affected the
operations and maintenance of the computers by the staff.
5. Lack of
political will on part of the government to strictly ensure
computerization of management of finances. All management of finances
are not fully computerized because he government officials are not
interesting in doing that.
This research project attempts to
examining the role of information technology in public management
process and identify some various measures to such effect so that there
should be efficient, effective, accountable, transparent and judicial
control in the management of public funds by the ministry.
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ABSRACT - [ Total Page(s): 1 ]This study examine ministry policies and practices with particular references to ministry of finance Sokoto. Taking a critical look at the problems and solution at the ministry, training of staff on ICT and non-training of staff. An extensive review of existing literature was made covering issues like problems of using computers in the ministry. The ministry of finance Sokoto. Prudential guidelines was examine and it was observe that the guidelines succeeded in sanitizing by providing a good res ... Continue reading---