• EFFECT OF INFORMATION AND COMMUNICATION TECHNOLOGY ON THE PERFORMANCE OF PUBLIC SERVICE ORGANISATIONS


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    • ABSRACT - [ Total Page(s): 1 ]Prior to the introduction of information communication technology in Nigerian government ministries, departments and agencies, it has been seriously criticized for lack of efficiency and effectiveness; it is often seen as epitome of maladministration. This is what has prompted the introduction of information- and communication technology in public service organizations especially in making them efficient and effective in their service delivery to the people. This is because, the success or failure of any government is often evaluated on the performance of its workforce especially public servi ... Continue Reading

         

      CHAPTER ONE - [ Total Page(s): 2 ]1.3  Aim and Objectives of the StudyThe aim of the study is to examine the effect of ICT on the performance of public service organization. The specific objectives of the study is to;i. Examine the effect of information technology on the operations of public organizations.ii. Examine the effect of information communication technology application on the performance of public sector employees.iii. Investigate the effectiveness of public participation on electronic service delivery.1.4  Research QuestionsThe following are the research questions which this study seeks to unraveli. What is the ef ... Continue Reading