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Impact Of Total Quality Management On Production Cost Of An Organization
[A CASE STUDY OF NIGERIA BOTTLING COMPANY PLC, KADUNA]
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1.3 Objective of the Study
The primary objective of the study is to identify the impact of quality management on production cost of an organization.
i) To identify the challenges faced by manager in implementing Total Quality Management
ii) To identify the major cost component of Total Quality Management
iii) To identify the contribution of Total Quality Management on material and cost reduction
iv) To identify the method the Nigeria Bottling Company used in storage of raw material
v) To identify the attributes of quality products
1.4 Significance of the study
The
study will be of immense benefit to the researcher, the organization
under study in achieving its goal and objective, other researcher, and
the general public. It is sincerely hoped that the result of the study
will be applied in areas that need to be improved in the organization
under study. The study will also widen the horizon of the research on
the topic under study and it will serve as reference to the researchers.
Finally,
the research is a pre-requisite for the award of Higher National
Diploma (HND) in Purchasing and Supply of Kaduna Polytechnic.
1.5 Scope of the Study
The
research is limited to the Nigerian Bottling Company Kakuri Kaduna
Plant, but the research will look at the entire concept of Total Quality
Management as well as the major cost component of production and
finally the application of Total Quality Management on material cost of
production and finished goods cost.
1.6 Research Questions
i) What are the challenges faced by manager in implementing total quality management?
ii) What are the major cost components of quality management?
iii) What are the contribution of quality management on material and cost reduction?
iv) What method does the organization used in storage of raw materials?
v) What are the attributes of quality products?
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