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Administration In Purchasing Of Hostel Business
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To satisfy students prepare, administration must be put into place. But
students cannot satisfy effectively without knowing their needs. The
essence of knowing students is to be able to formulate administration
strategies (game plan) to create quality services that will lead to
satisfaction and profitability for the students and the organization
respectively.
One of such services industry is the hotel service
industry. Hotel may appeal to one or more students segment among
different levels of service. Purchasing of hotel business as a tourist
industry renders services to traveler and other students as they go
about their business and tourism.
1.2 STATEMENT OF PROBLEMS
It is
no exaggeration to say Hotel C of Federal Polytechnic Nekede, Owerri, is
one of the leading Hotels in Owerri. Although many hotels in Owerri are
performing below standard, thereby making average performance appear
magnificent this is not meeting the required patronage by numerous
students and probably Hotel C FPNO is not an exception.
One may be
forced to believe that the low performance among various hotels in Imo
state may likely be as a result of non-application of effective
administration principles and strategies. Hotel C FPNO in an attempt to
increase the rate of patronage by offering better service and
promotional activities has increased her cost without necessarily
increasing the profitability of the hotel.
Note so, the hotel
industry is becoming highly attractive and competitive. There are lots
of big hotels in the campus, operating on the same strategies with Hotel
C FPNO. The question now is how, how can (Hotel C FPNO) Hotels improve
its operation through administration strategies. These and many other
related question are the focus of this research work.
1.3 OBJECTIVE OF THE STUDY
The aim of this research is as follows.
1. To find out if Campus hotel is truly experiencing high percentage of student patronage.
2. To find out what administration strategies Campus hotel is applying that attracts more student
3. To find out why Campus hotel is doing relatively well in creating awareness.
4. To determine the effect of high charge of services on students at Hotel c.
5. To determine the impact administration strategies used by Campus hotel on its operations
6. To determine the impact quality of service offer by student in Hotel C as it influence patronage
7. To make recommendations of how to improve hotel management in FPNO.
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