-
Effect Of Material Inspection On Product Quality In Power Holding Company Of Nigeria (phcn), Kaduna
CHAPTER ONE -- [Total Page(s) 3]
Page 2 of 3
-
-
-
1.3 Objective of the Study
Because of the effect of substandard
materials allowed into the organization on the quality of services
rendered by the organization, the major objective of the study is built
around the determination of the effectiveness of the inspection programs
employed by the organization.
The study is therefore, aimed at:
i) To determine if inspection is carried out.
ii) To determine how specification is communicated to suppliers.
iii) To determine how substandard materials are treated.
iv) To determine the method(s) of inspection.
v) To determine the effectiveness of the procedure.
1.4 Significance of the Study
The
significance of this study is enormous. First, the researcher will be
the first beneficiary as it is a prerequisite requirement in partial
fulfillment for the award of Higher National Diploma [HND] in the
Department of Purchasing and Supply Management, Kaduna Polytechnic,
without which the researcher cannot graduate.
Secondly, it will serve
as a store of knowledge and guide for which future researchers can
consult. Students will also benefit as it will help to expand their
scope of knowledge.
It will also benefit the organization
understudied, as they can utilize it to improve or ensure that defective
materials, substandard materials do not enter the production process.
Finally,
the general public will also gain from its depth to utilize against
purchases or orders they will place from time to time since everyone
buys one material, product or components or parts at times.
1.5 Scope of the Study
The
focus of this research work is on the effect of inspection on the
quality of services in Power Holding Company of Nigeria (PHCN), Kaduna,
located in the heart of Kaduna, along Ahmadu Bello Way, Central Area
Kaduna. The periods of 2009-2012 were considered and concern was given
to the Material Management (Purchasing and Store), quality control and
the inspection departments of the organization.
1.6 Research Questions
i) Where in the organization are material supplied inspected?
ii) How are materials required specified ?
iii) How are substandard materials treated?
iv) What are the methods of inspection?
v) How effective is the inspection procedure?
CHAPTER ONE -- [Total Page(s) 3]
Page 2 of 3
-
