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Impact Of Purchasing Of Banking Services In Competitive Environment
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1.4 RESEARCH QUESTION
1. Did the post reform competitive create any impact in the impact of purchasing of banking services?
2. Does purchasing have any negative effect on banking services?
3. What can the impact of purchasing of banking services contribute to the development of there industry?
1.5 STATEMENT OF HYPOTHESIS
• Strategies purchasing activities lead to higher profit for an organisation.
• Competition among banks lead to better quality of services.
1.6 SIGNIFICANCE OF THE STUDY
i. The research work is in partial fulfilment for the requirement for the award of Higher National Diploma (HND) in Purchasing.
ii.
The study will help open up the new possible avenue for further
researcher, which will help to widen the knowledge of research.
iii.
The study will give the researcher as well as the public an insight on
the issues, problems and prospect of Purchasing of banking in Nigeria.
1.7 SCOPE OF STUDY
As
Anyanwu (200) point out, a researcher is not expected to cover a
discipline in the course of his study in line with this statement, this
research work would not cover every thing on this topic, but specially
on the relevant aspect of the impact of purchasing of banking service
and the post reform of purchasing strategies in bank services delivery
in Nigeria.
This study will examine the various purchasing
strategies employed by some selected banks. The focus is on Nigeria
banks and the study does not attempt to do comparative analysis of
Nigeria banks and banks in other countries.
1.8 LIMITATION OF THE STUDY
There is no human successful endeavour without constraints. The limitation for this study include.
Financial
and time constraints which restrained free movement round the study
areas in order to make adequate interviews, observation and assembling
of secondary data.
The uncooperative attitude of some staff and customers of the selected banks by with drawing information needed.
The uncooperative attitude o some staff and customers of the selected banks by with drawing information needed.
If we lack the secondary data required for this work it will make the research work difficult.
1.9 DEFINITION OF TERMS
The researcher employed simple English for easy understanding of the terms phrases few terms can still be defined.
Purchasing Strategies: Those strategies employed by firms and organisation to attract customer to there product and services.
Arm
Chair Banking: This is a period where bankers seat and wait for
customers to come and patronize them they don’t hunt for customers.
Customer Satisfaction: This happen when the customer is pleased with the various services rendered by the bank.
Deregulation:
To allow a particular sector or allow the market forces to determine
price in the market or a particular industry.
Purchasing: This is
getting the right goods and service to the right people at the right
place at the right time and with the right communication and promotion.
Bank:
An institution corporate recognised by a country’s highest monetary
authority government business determined by that monetary authority or
government.
Banking Business: Is a business of receiving deposit on
current account, savings account or other similar account or paying or
collecting cheques drawn by or paid in by customers or provision of
finance.
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