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Role Of Communication In Supply Chain Management
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CHAPTER ONE
1.0 INTRODUCTION
This study is concerned with
examination of the role of communication in supply chain management, it
will help organization that are still in doubt as to the contributions
of communication to effective, efficient and timely managing of
materials.
The role which this communication plays in assisting the
supply-chain management team to serve the organization better by making
supply available for use as and when needed forms the main theme of this
study.
“Without the means, the capacity and the will to
communicate, what we know as business government, and community
activities could not be (But it is not enough for) people to talk to
others. They need to know how to talk with others, tooâ€. This assertion
of lee (1952) highlight how important communication is in every aspect
of life, then how do people view communication? Looking at it
ordinarily, people refers to communication as conversation between two
or more persons the word communication how ever entails more than this
by dictionary meaning, communication has been explained to be “A process
by which information is exchanged between individuals through a common
system of symbols, signs or behavior†(Webster 1991). This meaning seems
to be in agreement with Kwofie (1981) who defined communication as “Any
means by which information in form of ideas, protest.
Supply chain
management in any organization seeks to ensure that the goods materials
are of the right quality, quantity, though at the right price and from
the right source and made available for the organization in use at the
right time. These five qualities are of great importance to shell
Petroleum Development Company of Nigeria Limited. Little wonder then why
any department embarking on a project usually prepare a supply chain
requirement planning and make such available to the procurement
department well in advance before the commencement of such project or
time period the supply chain will be made use of the procurement
department which comes under the human resources and services division
of the company headed by a deputy general manager (supply chain and
procurement) who reports to executive general manager, the department is
responsible for the supply’s, distribution and issuing of all
operational and administrative supply chain needed for the company’s
operations. And for any public liability company like the shell to
improve in its supply chain there is need for all hands to be on deck to
make positive thought to happen.
1.1 BACKGROUND OF THE STUDY
Every
organization develops the need for supply chain. This has be made
available on timely basis i.e. as and when required by the organization
especially to meet up with production schedule. The function responsible
for this is termed supply chain management in several organizations.
The nature of the product and the complexity of the organization effect
the number of product produced and the amount of money available and
spent and sizes of products.
Whatever the case may be, the plain
fact remains that a huge sum of money is spent on supply chain
department of various organizations, it has been discovered that over
seventy percent (70%) of the capital of most business organization are
tied up on supply chain management have the need for proper control with
this in mind, it is necessary to know in a nutshell what supply chain
management is Lee JR and Nobler (1977) Define supply chain activities
bound by a common idea. The idea of an integrated management approach to
planning, acquisition conversion flow and distribution of production
materials from the raw materials state to the finished product stateâ€.
Going
a little bit further and looking at it from the point of view of
Akindele (1952) who defined management as efficient utilization of
resources (both human and materials) in order to achieve organizational
aims and objectives. He went further to explain that management, as
embedded in the above definition, involves the control and effective use
of resources, decision making and achieving result through other
people.
This being so, we can in one way look at supply chain
management (being a management function) from the point of view of the
classical management theorists and as such define it as a function
involving planning, organizing and coordinating the activities of people
in order to achieve result. This could further be interpreted to mean
the efficient utilization of resources (human and materials) through
supply chain personnel utilizing everything at their disposal to ensure
availability of supply chain personnel utilizing everything at their
required by their organization.
CHAPTER ONE -- [Total Page(s) 5]
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ABSRACT - [ Total Page(s): 1 ]This study is concerned with examination of the role of communication in a supply-chain management, it will help any firm or organization that are still in doubt as to known the contributions of communication, its effectiveness, efficiency of supply-chain management in an organization at large. The role which the information plays or passes through supply-chain management team to serve the organization better by making supply’s available for use as and when needed; forms the main theme of ... Continue reading---
