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Role Of Communication In Supply Chain Management
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The history of supply chain
management is not just the present day’s affairs it is as old as man and
has remained in existence since the earliest days of mankind and
civilization. A good example is found in the biblical days of Joseph
“The Dreamer†(Holy Bible-Kings James Version 1987) who after
interpreting pharaoh’s dream, was put in charge of gathering, storing,
issuing and administration of food for several years before and after
the famine came into existence in the land of Egypt. He could then be
referred to as the first materials manager. In recent years, materials
management in many organizations has been given specialized departmental
status together with clearly defined responsibilities and authorities.
What is observed however is that its (materials management), role in
increasingly complex and mass production economy is not fixed.
We
therefore see continued innovation in this function towards
inter-dependence, there is the need for co-ordination, which could only
be achieved free flow of reliable and accurate information transmitted
in a timely manner. Between the supply chain management department and
all their aims of the organizations, the work of supply chain management
depends upon accurate communication especially by whoever does the
buying as this involves committing the organization to huge sums of
money. The correct spelling and pronunciation are more than important in
carrying out management operations.
The role which is (information)
plays in assisting the supply chain management team to serve the
organization better by making supply chain management team to serve the
organization better by making materials available for use as and when
needed forms the main them of the study.
1.2 STATEMENT OF THE PROBLEM
One
of the major problems facing most manufacturing firms concerns in
recent time is the soaring cost of supplying. An attempt to cut down on
such costs has sometimes led to the supply of “poor quality†the recent
trend however towards cutting down costs and minimizing poor quality is
an integrated supply chain management approach through the use of
effective communication. To this end, we intend to find out, with shell
as a case study.
1. What supply chain management entails and how communication comes into the management of supply’s chain?
2. What has been achieved in the management of supply chain with the aid of communication?
3. What communication problem may be encountered in the supply chain management?
4. How a communication problem is encountered and may be remedied towards attaining set supply chain objective.
1.3 PURPOSE OF STUDY
1.
The purpose of this project is to look into the special functions of
supply chain management and see what role communication plays in the
carrying out of these functions with special reference to shell
Petroleum Development Nigeria Limited.
2. Take a look into communication problem in the supply chain management in shell Petroleum Development Nigerian Limited.
3. Make suggestions as to attain set supply chain objective through effective communication
4.
Also take a look at the relationship between suppliers, good
human/customers, the link between shell Petroleum Development Nigeria
Limited and the above mentioned people.
1.4 RESEARCH QUESTIONS
1.
How effective has communication help in the transactions especially in
the management of supply chain in Shell Petroleum Development Nigeria
Limited.
2. How has effective communication helped, in the creation
of good human/customers and supply relationship in Shell Petroleum
Development Nigeria Limited?
3. How has effective communication help
Shell Petroleum Development Nigeria Limited to save much time, effort
and cost in getting supplies to the point of need in production line.
4.
How can a link be established between supply chain management and other
functions with the result that each sees itself as working towards the
attainment of organization goal.
5. Is communication important among Shell Petroleum Development Nigeria Limited the effect on supply chain management.
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ABSRACT - [ Total Page(s): 1 ]This study is concerned with examination of the role of communication in a supply-chain management, it will help any firm or organization that are still in doubt as to known the contributions of communication, its effectiveness, efficiency of supply-chain management in an organization at large. The role which the information plays or passes through supply-chain management team to serve the organization better by making supply’s available for use as and when needed; forms the main theme of ... Continue reading---
