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The Role And Effectiveness Of Professional Secretaries In Selected Government Parastatals
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1.8 Definition of Terms
Secretary:
a person employed by an individual or in an office to assist with
correspondence, make appointments, and carry out administrative tasks.
ICT:
information and communications technology - or technologies is an
umbrella term that includes any communication device or application,
encompassing: radio, television, cellular phones, computer and network
hardware and software, satellite systems and so on.
Desktop
Publishing: the production of printed matter by means of a printer
linked to a desktop computer, with special software. The system enables
reports, advertising matter, etc., to be produced cheaply with a layout
and print quality similar to that of typeset books.
Telephone: the
telephone is one of the means of communication used within and outside
the organization. The mode of use of telephone in an organization is
determined by the size of the organization
Fascimile (Fax) machine:
This machine sends and receives documents and letters over telephone
lines reproducing both text and pictures.
Reprography: This is the
process of producing many copies of original document. The equipment
varies in size depending on the volume of multiple copies to be made.
Equipment under reprography are photocopier, cyclostyling/mimeograph
machines and lithopress.
Micrograph: entails the photographic reduction of images of text into slide stripes.
References
Akpomi,
M. and P. Ordu, 2009. Modern office technology and the secretary’s
productivity in private business organizations. Afr. J. Bus. Manage.,
3(8): 333-339.
Azih, N. (2013) “Capacity Building in Modern Office
Technology: An Imperative for Effective Secretarial Productivity†Asian
Journal of Business Management.5(2): 193-196, 2013 ISSN: 2041-8744.
Duniya, A.P., 2011. Electronic Office Skills Required by Secretaries in Polytechnics in Kogistate. Bus. Educ. J., 8(1): 169.
Nwosu, B.O., 1997. Secretarial Duties: A Book of Readings. Cannon Publishers Ltd., Owerri.
Nwaokwa
E. and Okoli B.E. (2012) Information of Communication Technology on the
Influence Performance of Secretaries in Government Ministries in
Nasarawa State, North-Central Nigeria. Research Journal of Information
Technology 4(3): 93-97, 2012.
Ntukidem, E., 2000. Technological
advancement of secretarial profession: Challenges and implications for
secretaries and business educators. Bus. Educ. J., 3(3): 56-69.
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ABSRACT - [ Total Page(s): 1 ]The study examined the roles and the effectiveness of professional secretaries within government parastatals, using Ministry of Agriculture and Environment as a study. The study adopted survey design using primary source of data with questionnaire as instrument of data collection. A total of 150 questionnaires were administered to level five to seven out of which 142 were duly filled and returned. Chi-square statistical method was used to verify the degree of significance of roles and level of e ... Continue reading---
