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The Effect Of Communication Barriers In Organizational Success
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For the purpose of this study we shall focus all our attention on the
major courses of communication problems with a particular emphasis on
the Mercedes Benze Anambra Motor Manufacturing Company (MB-ANAMMCO)
MB – ANAMMCO limited was incorporated on January 17, 1977 and the plant
was commissioned on July 8, 1980 by the firs executive president of
Nigeria, Alhaji Shehu Shagari. It started official production in January
1981 and has to date made enable mark on the nation’s industrial
growth, adding over 25,000 vehicles to the nation’s transportation
sector, backed up effectively with a network of over 36 after-sales
service pints and spare parts supply depots. The company’s central spare
parts deport stocks over 35, 000 line items
Mercedes
Benz ANAMMCO is a joint ventures between the federal Government of
Nigeria and the Daimler Chryster AG. MB ANAMMCO manufacturers Commercial
vehicles and leads in the commercial vehicles markets from five tine
payload and above in Nigeria. The plant, which occupies a sprawling
300,000 square meter site in Emene, near Enugu, is a shine example of a
profitable and viable economic and technological corporation between the
government and people of Nigeria and Daimler Chrysler AG and so there
exists a combination of white/black system of administration.
As a result of the white/black relationship there are time when one
system administration disagree with other both in the formulation and
implementation due to communication problems.
1.2 STATEMENT OF THE PROBLEMS
Communication is a very important instrument in every organization.
The problems of effective communication is pre-requisite for improper
understanding and interaction of people in an organization. Poor
communication system makes for ineffective and inefficient management
and this affects the preset goals. Some of these problems include
Lack
of proper channel of communication in the organization. This can
explain why there still exist, situation where minor problems which
could be sorted out by discussion and understanding between the workers
and the management escalate into major problems which causes some set
back in the company.
The management is not willing to share
information with employees. As a result workers normally get information
from the grapevine which usually lead to unfavorable actions in the
company
MB – ANAMMCO is a multi-national company that carries
information from different parts of the federation and outside the
country too. The information is so much that the channels cannot handle
all the messages that are been sent. Sometimes the telephone lines
cannot get through of all the lines are in use at the same time. This
information overload occurs when ,ore message are transmitted than the
human receiver can handle, this leads to reduced efficiency
Since the
company does not fully consider communication as a very important
aspect of the organization and therefore allows communication gaps to
exist between it and the workers the productivity level of the company
will suffer.
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ABSRACT - [ Total Page(s): 1 ]The main purpose of this study is to find out the problems of communication on organizational success using the Anambra Motor manufacturing Company ANAMMCO as a study. In line with this, three research questions were framed. The sample size used was so of the senior and middle level executive from different department of the company to whom questionnaires were distributed Their responses were analyzed and this led to the following findings.Communicatio ... Continue reading---
