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The Effect Of Office Environment On The Moral And Productivity Of Secretaries In Business Organizations
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CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
In this par of the world a careful observer would agree that it is not uncommon new that that which we refer to as good physical conditions in our working environment has always been mistaken which ought to be in our working place.
To this effect one need not to wonder why entrepreneur and institutions, management has always failed in their duties to proving these basic needs to their workers.
The functions of personnel management, extend to recruitment and training of workers, which the secretary is a part of. It is obvious to everybody, that the work of a secretary is very delicate and confidential, and as such, a healthy environment is necessary enable the secretary operates effectively.
A secretary whose office is equipped with communication gadgets as telephones, fax etc cooling gadgets, as fans, air conditions, fridge etc including execrative upholstery chairs and table is therefore regarded as an extra senior service worker by her unfortunate colleagues who unknowingly or out of ignorance does not know that hey deserve more than mentioned above for maximum productivity but rather retard progress thereby constitution a cry in the wheel of progress of such as establishment.
An understanding of effect of office environment in enhancing the secretary’s morals is necessary in every organization, he/she is an indispensable staff and as such, management should place high priority on work motivation. This influences the amount of work, interest and happens of secretaries.
The provision of adequate and proper physical conditions in the office cannot be over emphasized. Secretaries tend to be happier when hey work in a quiet, cool and inspiring environment, but hey are unhappy and suffers from mental strain when the physical conditions are poor or inadequate.
Physical conditions refer to those things in the office that enable workers to work for periods without fatigue and distraction, so that work can be carried out effectively and efficiently.
It should be bone in mind that most office work is as the accounts clerks job of putting figures together or the secretary’s job and others.
However, the increasing sophistication of modern office machines and self awareness towards the maintenance of a more co-operate image have resulted in management looking more critically at the environment of secretaries work place “in encyclopediaâ€.
The term secretary is derived from a Latin word “secrtarum†which means a confidential office. He is one ot whom secrets are entrusted and he has to maintain secrecy of the work he deals with.
According to Act, 1980. sec 2 (45) states that a secretary means “one whose office is to write for another; especially one who is employed to conduct correspondence, to keep records and to transactrarions other business for another person or for a society, corporation or public body.â€
CHAPTER ONE -- [Total Page(s) 4]
Page 1 of 4
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ABSRACT - [ Total Page(s): 1 ]A lot of employees think that their secretaries are not producing as much as they should. That they are not working up to maximum capacity where as there is room for improvement in their job performance. In order for any organization to achieve its basic objectives, it must lay strong emphasis on the way it observes the environmental factors that affect their organizations as a whole and that of the secretary in particular.Efficient performance is contingent upon the proper match between he secr ... Continue reading---
