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The Effect Of Office Environment On The Moral And Productivity Of Secretaries In Business Organizations
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“Environment†in the management context consists of office building the
furniture and layout, the physical conditions under which secretaries
operate, lighting, ventilation, decoration, sound, proof, safety measure
and so on. The influence of work environment on secretaries has become
so recognized that management now calls it science of “ergonomicsâ€.
Experience
has shown that secretaries cannot be happy if the ventilation is poor.
Work is likely to suffer and in accuracy would result if the lighting is
poor. The noise from machine and visitors constitute a barrier to a
secretary’s efficiency. Example of an ideal office should be measured
with that of the secretary to director Nigeria Bottling Company Plc
Enugu. All these have strong bearing on the secretary morale and work
productivity.
The promulgation of the office, shops and railways
premises Act of 1963, is a milestone in the advancement of good working
condition. Management therefore has duty of providing a comfortable
environment which is pleasure and conducive.
1.2 OBJECTIVE OF THE STUDY
This study is meant to investigate the following.
The effect of the depressing and unstimulating nature of the office on the morals and productivity of the secretary.
The effect of he physical factors such as office surroundings on the secretary’s morals to work.
The importance of providing a good proper working environment for the secretary.
The problems caused by lack of these good physical condition on the secretary productivity.
Finally, to see to what extent the office environment affect the concentration of the secretary.
1.3 STATEMENT OF THE PROBLEM
The
secretary no doubt occupies a very important position in an
organization and her inability to discharge her duties very well have an
adverse effect on the image of the organization.
Also a secretary’s
moral boosted by the type of environment she works in. therefore, for a
secretary to be able to perform her duties efficiently and effectively,
she should be provided with a pleasant and conducive environment to work
in.
Presently, there are many problems encountered by secretaries
with regards to their environment, and other facts like poor physical
conditions in an office, lack of private office.
Secretaries in
business organization share offices with other staff. Sometimes, where
one is lucky to be assigned any, there is always no privacy.
In some
organization, a secretary may be lucky to have a private office, but
that office will be an entrance to his / her boss’s office.
The study
is to investigate the effect of poor conditions and lack of offices,
how it affects the productivity of the secretary and find ways of
enhancing her productivity.
1.4 SCOPE OF THE STUDY
A
lot of organizations are now aware that secretaries need to be settled
comfortably in order to ensure high productivity in the organization.
Much
has been said and written about he best way to ensure secretary’s high
job performance and many people have argued that those secretaries have
to be adequately motivated in order to ensure effective job performance
on their part.
They outlined such motivational incentives as increase
in salaries and wages, priorison of certain social amenities such as
free medical facilities, ensuring effective job performance among the
secretaries and workers in general. All those motivational incentives no
debt facilitates high job performance among secretaries, but it depends
on the environmental factors affecting the organization.
The study
therefore, be of immense value to the management of Nigeria Bottling
Company and PZ Company Services as well as other organizations and also
to the secretaries at large, especially those who do not recognize that
he environment under which the organization operate will in any way
affect their performance.
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ABSRACT - [ Total Page(s): 1 ]A lot of employees think that their secretaries are not producing as much as they should. That they are not working up to maximum capacity where as there is room for improvement in their job performance. In order for any organization to achieve its basic objectives, it must lay strong emphasis on the way it observes the environmental factors that affect their organizations as a whole and that of the secretary in particular.Efficient performance is contingent upon the proper match between he secr ... Continue reading---
