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The Effect Of Office Environment On The Moral And Productivity Of Secretaries In Business Organizations
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1.7 DEFINITION OF TERMS
SECRETARY: A secretary is the image make of any organization for without a secretary, an organization is incomplete.
According
to Barrister N. A. Obodo 1998 He defined secretary as an executive
assistance who secretary as an executive assistance who possesses the
mastery of skills, who demonstrate ability to assume responsibility
without direct supervision, who exercise initiative and judgment, who
make decision within the scope of assigned authority.
In enclopedea,
the term secretary is derived from a Latin word “secreterum†which means
a confidential officer. He is one to whom secrets are entrusted and he
has to maintain secrecy of the work he deals with.
OFFICE: In every
well organized business there is the need for the record of its
activities to be kept and protected. It is the office that such
activities are carried out and its records kept.
The term “officeâ€
was defined firstly by Geoffery Whitehead, as a room or building where
clerical processes are carried out to start, develop and control the
many activities of business. Ronald Warson et al, defined the office as
“the place where information is received sorted, acted upon, file and
passed onâ€.
OFFICE ENVIRONMENT: Environment consists of the office
building, its furniture and layout as well as the physical conditions
under which workers do the jobs, it is also concerned with the external
factors as the business which the office services, the industry or other
activities within which business lies, the custom and laws of the
community within which business operates. These environment factors are
always changing and the office must react to change with them.
When
we are talking about office environment, we talk bout physical things in
an environment. What you can see, something that enable you to work
fine. Cleanliness of a place, or duty environment.
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ABSRACT - [ Total Page(s): 1 ]A lot of employees think that their secretaries are not producing as much as they should. That they are not working up to maximum capacity where as there is room for improvement in their job performance. In order for any organization to achieve its basic objectives, it must lay strong emphasis on the way it observes the environmental factors that affect their organizations as a whole and that of the secretary in particular.Efficient performance is contingent upon the proper match between he secr ... Continue reading---
