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THE EFFECTS OF INFORMATION TECHNOLOGY ON THE PERFORMANCE OF THE SECRETARIES IN THE FRONT OFFICE
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- Contributor: mr-chris
- engagements: 129
- Case No: 202428ip
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ABSRACT - [ Total Page(s): 1 ]The study examined the effects of information technology on the performance of secretaries in the front office. Survey research design was adopted in the study in order to assess the opinions of the selected respondents with the use of 13 item questionnaire. Three research questions and hypothesis were raised to guide the study. Data obtained were analyzed using simple sample techniques, frequency and percentages while hypotheses were tested using Chi Square. The findings of the study showed that ICT application has impacted positively on the secretarial profession. It was also noted that the
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CHAPTER ONE - [ Total Page(s): 3 ]In 1942, the National Secretaries Association (NSA) was formed (now know as the International Association of Administrative professional).NSA first administered the certificate of professional secretaries examination in 1951. The history of secretarial profession in Nigeria can be traced back to the arrival of the missionaries and the colonial masters.Information technology have restricted the role of the secretary through the elimination of monotonous aspect of paper holding and filling. As a result, the secretary would likely have more time for work that involve human behav ... Continue Reading
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ABSRACT - [ Total Page(s): 1 ]The study examined the effects of information technology on the performance of secretaries in the front office. Survey research design was adopted in the study in order to assess the opinions of the selected respondents with the use of 13 item questionnaire. Three research questions and hypothesis were raised to guide the study. Data obtained were analyzed using simple sample techniques, frequency and percentages while hypotheses were tested using Chi Square. The findings of the study showed that ICT application has impacted positively on the secretarial profession. It was also noted that the
... Continue Reading
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