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The Strategies For Improving The Functionalities Of In-service Training Of Secretaries In Modern Business Organization
CHAPTER ONE -- [Total Page(s) 3]
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CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
In introduction topic a survey of the strategies for improving the
functionalities of ins service training of secretaries in a modern
business organization in Enugu state, we must first understand when
in-service training is all about.
There are many
definition of in service training but I will highlight on just a few in
order to see ways of improving its functionalities for a modern
secretary.
Otto and Sender (1964) stated that in service training is a continued education of person while they are in service.
Hass (1964) stated that in service training include all activities
engaged by professional personnel during service and designed to
contribute to professional improvement.
Dillon Peterson
(1981) defines in service training and professional growth for
individuals within a respectful, supportive, positive organizational
climate having as its ultimate aim to better learning. Having seen the
definitions of in service training, ,let us consider the strategies f
improving its functionalities.
The aim of in service
training for the secretaries being to help them overcome many challenges
posed to them by the modern technologies such as computers, fax
machines, word processors etc. to now improve the functionalities of
this training for secretaries it becomes imperative to train them in the
use of these equipment to enhance their productivity and efficiency
To
also improve on the functionalities of in service training for
secretaries in a modern business organization, such must be well
articulated and well designed toward personal and organizational goals.
According to Wyn Reilay (1979) he said that there are two schools of
thought as to the extent the design and running of their services We
are more interested in the second school of thought which agrees that
trainees should participate in determining what should constitute an in
service training for them. For it helps to develop a sense of
responsibilities.
Granti8ng study leave instead of on the
job training will improve the functionalities of in service training of
secretaries in no small measures, in that they will have enough time to
consulate on the training and also remove stress which will not help in
the training.
Attachment of incentives like promotion,
monetary reward etc, can as well enhance the functionalities of in
service training of secretaries. The type of personnel assigned to
conduct the training will equally in no small measure improve the
functionalities of this training, seeing that in service training si a
two way course that really involves a trainee and a tutor. How the tutor
handles the course will go a long way to arouse the interest and
dedication of the trainees. Using qualified personnel will in turn bring
in new motivation, fresh insights, whose teaching techniques is based
on many years if experience will impact and improve the functionalities
of in service training of secretaries in a modern business organization
in Enugu sate.
A good communicator is e1qually a great asset to this course of study.
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ABSRACT - [ Total Page(s): 1 ]Te importance of training both old and new employees in an organization particularly in modern business organizations cannot be over emphasized. It is eviolent that new jobs usually required training in new skill. The fact that in service training helps to eliminate the numerous problems faced by old employees in coping with the new technological trends is self evialent In addition the motivation of employees who have just been used or promoted is like ... Continue reading---
