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The Challenges Of Modern Automation On The Job Performance Of Secretaries In Financial Institutions
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1.3 Objectives of the study
The
broad objective of this study is to access the challenges of modern
technology autonomy on the job performances of secretaries on financial
institution with reference to Guarantee Trust Bank, Ijebu-ode. However,
specific objectives include:
I. The identification of personal characteristics of respondents in the study area.
II. The evaluation on the effect of automation on job effectiveness of secretaries.
III. Identification of the problems of automation for secretaries in changing business environment.
IV. Suggestion and recommendations for policy makers land stakeholders.
1.4 Research questions
This research is aimed at finding answers to these questions.
1. What are the effects of modern office automation on the productivity of secretaries in GTB, Ijebu-ode?
2. What are the problems secretaries’encounters in using that automation?
3. What type of modern office automation used in our offices today?
4. What are the recommendations on how the secretaries can make maximal use of this office modern automation?
1.5 Research hypothesis
H0 : There is no significant relationship between modern office technology and secretaries productivity.
H1 : There is significant relationship between modern office technology and secretaries productivity.
H02 : the ever changing work environment will not significantly enhance secretaries productivity.
H1 : The ever changing work environment will significantly enhance secretaries productivity.
H03 : Secretaries will not significantly appreciate changes in modern technology.
H1 : Secretaries will not significantly appreciate changes in modern technology.
1.6 Significance of the study.
The
research is carried out in the sense that its findings will reassure
the secretaries who think their skill is no longer useful in the office
as a result of the introduction of new modern automation. This ought to
be done in order to boost their morale and increase their productivity
as well. It will also be useful to both practicing secretaries and
secretaries to be, not to fear about the future prospect of their
profession, the study will also be very handy to various institutions
where secretaries are trained to design healthy training programs for
secretaries in schools so that experience gained will be useful in the
world of work if all the study will be immensely important to the
general public especially the financial institutions to appreciate the
best way to make sue of automation available to them.
1.7 Delimitations and limitation of the study
The
scope of this study is based on the financial institutions in Nigeria
with specific reference to Guarantee Trust Bank in Ijebu-ode. The study
would have best been carried out on the financial housed in financial
housed in Ogun state but for time and financial constraints.
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