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A Study Of The Factors Affecting Secretaries Productivity In Selected Modern Business Organization
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In view of the above facts, one may quinines ask, why is the secretary
characterized by low productivity? Agbese (1987) pointed out that the
low productivity rate compled with sub-standard quality of secretaries
job is a constant source of anxiety to government and their bodies which
utilize them. He emphasized more that need therefore, for high
productivity level in any organizational set up whether private or
public cannot be over emphasized since high productive potential in both
the organizational man power utilization and output levels help to cpe
with exigieuces according to him, the center of any organization is the
office which is managed by the secretary who plans, budget, organizes,
controls, supervises bodinates to achieve efficiency.
A
well motivated, trained and remunerated secretary is capable of
achieving her productivity through experince acquired on the knowledge
of technological advancement (Edum & Ajetunbok 86).
This research is therefore intended to find out the problems responsible
for low productivity of secretaries in selected modern business
organizations, and suggest ways of improving secretaries productivity.
1.2 STATEMENT OF THE PROBLEM
Secretaries
in modern business organizations especially the qualified ones do their
jobs with the aim of producing a good work with adequate speed and
accuracy. But some secretaries failed to avail themselves of the
opportunities given to them. This has created a gap between most
executives and their secretaries. Most of the secretaries complain that
frige benefits, inadequate modern machines, environmental factor, lack
of training and Door relationship with others affect the productivity of
secretary. The inability of employers in modern business organizations
to remunerate and motivate their secretaries accurately in line with
exportations of the present changing work environments in another pain
or problem. This has led to low morale, poor standard of living,
lateness and absenteeism on the part of the secretary. 1.3
OBJECTIVE OF THE STUDY
the following are the objective of this study:
1. To determine the problems affecting secretaries productivity in some secreted business organizations.
2. To examine the types of equipment use by secretaries
3. to identity whether or not secretaries have the required skills
4. to determine the specific duties of secretaries
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ABSRACT - [ Total Page(s): 1 ]This research is an investigation into the problems affecting secretarys product with the some selected business organization. In pursuance of this investigation, four research objectives were used. The researcher utilized survey method. The data were gathered mainly though questionnaire. Thirty (30) copies of questionnaire were given to six organizations and the number returned was twenty 920) duly comoleted. The data generated were then presented, analysed and int ... Continue reading---
