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The Challenges And Prospects Of Secretarial Profession In This Modern Technology Era
CHAPTER ONE -- [Total Page(s) 3]
Page 3 of 3
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1.2 STATEMENT OF THE PROBLEM
The invention of
computers (word processors) into the business and academic sectors which
secretarial profession is not an exception, has exposed the secretary
to acquisition of modern skills necessary to improve on the secretarial
challenges.
Storage facilities have been reduced to a small
compact called disk. How reliable this medium of storage is, is still a
mirage to the secretary. A file can remain as long as a secretary or an
organization wants it to last.
The use of
intercommunications, audio-recording equipment and the likes has
alienated the secretary from her boss that the interpersonal
relationship which she used to enjoyed, is virtually not there. In this
isolated situation, how can the secretary morally cope with the present
day challenges?
Many other professions where major improvements were
made in their scheme affects their “nomenclature†or the nature of their
professions but that of the secretary, till date, has not experienced
any change to reflect her present status with that of the computer. Old
“nomenclature†and the nature of their profession still remain and in
use.
It is the purpose of this work, by the time it is completed, to
make absolute recommendations and bring to light the challenges and
prospects of the secretary in the present day dispensation.
1.3 PURPOSE OF THE STUDY
The purpose of this study is to find out the problems facing the
secretarial profession and their prospects in relation to their job on
selected establishments in Enugu State and make recommendations.
The study specifically, aimed at:
1. Identifying the problems and prospects of the secretarial profession in the following establishments;
a. Nigerian Telecommunications (NITEL)
b. Nigerian Railway Corporation (NRC)
c. Power Holding Company of Nigeria (PHCN)
2. Determining the cause of those problems, which affect the secretarial profession in these establishments?
3. Highlight the prospects of secretarial profession in a growing economy.
1.4 SIGNIFICANCE OF THE STUDY
It is hoped that this study will reveal the problems that the
secretarial profession battles with and it will go a way in finding ways
of improving the performance of the profession which will lead to
increased productivity and enhanced prospects. The study will give more
light on the major causes of these problems and then highlight what the
employer should do to eliminate most of them in order to motivate the
secretary towards achieving the corporation’s goals.
1.5 RESEARCH QUESTIONS
1. How could inadequate training and under utilization of secretarial staff pose problems to any establishment?
2. How could lack of modern equipment and unfriendly attitude of the boss cause problems to a secretary?
3.
Do you think that the use of modern equipment and proper motivation can
improve the productivity and prospects of the secretary?
4. Do
you think that inability of the government and private employer’s of
labour to reviewed the secretarial status affects the secretarial
output?
CHAPTER ONE -- [Total Page(s) 3]
Page 3 of 3
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ABSRACT - [ Total Page(s): 1 ]High productivity is the pursuit if every public corporation. To allow for this, it is therefore necessary that the organization should tackle all the problems that could hinder the objective, purpose, growth and target for which the organization was established. This project therefore, is undertaken to give actual background on the problems that affect secretaries on their jobs, their prospects, the need to tackle these problems and the effect of these problems on secretarial productivity. Acco ... Continue reading---
