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The Role Of A Secretary In Office Administration And Management
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1.2 STATEMENT OF THE PROBLEM
Secretaries play multiple roles in any
organization. They are the life wire of establishment or business
outfit. By virtue of their position and the performance of their job,
there exists some imminent problem. Such problems are likely to
influence the role of secretaries.
1. Lack of respect and
recognition to secretaries from employers of labour who look down on
secretarial administration and regarded those who practice it as
never-do-wells
2. Inadequate modern equipment used by secretaries hinders their efficiency and effectiveness of their jobs.
3.
Secretaries are not apportioned to use or manipulate the required
equipment necessary for their profession thereby making them not fit for
their profession
4. Secretaries are always regarded as a professional servant to the executive
5. Some bosses use their secretaries as scope goat and dehumanize them
before their visitors because such bosses see the secretaries as supporting staff who he believed cannot stand on their own
1.3 OBJECTIVE OF THE STUDY
The
main purpose of this study is to identify the role of a secretary in
office administration and management specifically the study intends to:
1. Find out the role of secretaries in office administration and management
2. Ascertain the played by government in uplifting the state of secretaries in their employ
3. Determine the factors militating enough for their roles in their organization
5. Find out if modern facilities needed by secretaries in organization adequate.
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ABSRACT - [ Total Page(s): 1 ]This topic is the role of management with particular reference to the ministry of finance, Enugu. To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both primary and secondary sources of data collection used. Data were got from the eighteen (18) senior and forty-two (42) junior secretaries that were selected from seven departments of the ministry used for the data collected the students cluster mean statistical tools we ... Continue reading---
