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The Latest Communication Office Equipment And Their Effect On Secretaries Profession
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During the industrial revolution, the secretary achieved a ‘cog’ status,
in that he had to work with these machines and was in real sense, part
of the machines. But with communication equipment the secretary has been
able to liberate himself from the status. His duties are now defined
(a). To control the mechanism
(b)
To feed information and instructions into machines, through cards,
tapes and to stand by for mechanical break that might probably not come.
Office
communications could only take place by the use of some of the modern
office machines as communications is the process of creating,
transmitting and interpreting ideas, facts, opinions and feelings. These
new innovation brought a lot of changes to the secretary’s work in
terms of memos, reports and the skill of communication, for instance
giving instructions, interviewing e.t.c.
1.2 STATEMENT OF PROBLEM
The
problem of this study is to gain information about the effects of the
latest communication on secretary’s profession. In offices, secretaries
are employed to perform secretarial function exclusively. In most case,
these secretaries are deficient in the operations of these communication
equipments. Thus it is caused by lack of adequate training on how to
operate the machines. Moreover cost of purchasing the machines are
exorbitantly high and cost of training is also high. This poses a great
problem to the existing offices in the establishment and this research
work will n its preceding chapters expatiate comprehensively on the
problem.
The latest communication office equipment are very
indispensable and especially now that almost every office had gone
technologically. The industries wishing to stand to survive the test of
time are embracing every facts of the necessary automation.
The basic motivation for communication office equipment arose out of the following desires
1. To increase productivity of labour
2. To improve quality of service
3. The need for decency: The communication office equipments makes the office environment decent.
4. And competition, which is one of the Chief, pressing reason for automation.
In
spite of the good things about these machines. It is observed that many
offices have not installed the machines for their secretaries. What
must have been the caused for his neglect? Would it be that they are not
aware of the advantages of those machine that they lack the technical
know how or that they do not deem the knowledge of the existence of the
machines necessary. This study therefore tends to explore the
possibilities of exposing to office under study to the benefits of the
latest communication office equipment on secretary profession and
investigate the needs and implications of office automation in
establishments.
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ABSRACT - [ Total Page(s): 1 ]This study examined the contributions of the latest communication office equipment to job efficiency of the secretary in Nigeria Breweries Plc (NB) one of the branches in Enugu. In carrying out this study, 100 staff which comprise of 30 secretaries, 30 managers, 10 accountants and 10 assistant managers, were randomly selected out of 550 staff in the establishment. They were interviewed and their responses analysed. It was found among other things that introduction of these machines have helped t ... Continue reading---
