-
The Challenges Of Information And Communication Technlogy (ict) To Modern Secretaries In Office Technology And Management Department
CHAPTER ONE -- [Total Page(s) 2]
Page 2 of 2
-
-
-
There is no doubt that the secretary remains the life-wire of any
organization. Contributions and effectiveness of a secretary depends on
how he/she can cope with the modern technologies. However, with the
development of new technology, secretarial profession is becoming
increasingly challenging and more sophisticated that the common
traditional roles of a secretary are gradually being faced out.
Secretaries
are responsible for a variety of administration and clerical duties
necessary to run an organization effectively. They serve as information
charring house for an office, schedules an appointment, provide
information to caller, organize and maintain paper and electronic file,
manage project, and provide correspondent. Secretaries are aided in
these tasks by a variety of office equipment such as computer,
photocopier, and telephone systems. In addition, secretaries
increasingly use personal computer to run spreadsheet, word processing,
database management, desktop publisher, and graphic programs. Tasks
previously handled by managers. Hence, this study has been designed to
bring to light the veracity of ICT and the challenges and how a
secretary could meet up with these challenges.
1.2 Statement of the Problem
In today’s office, traditional job like filing, keyboarding
reprography,
treatment of incoming and outgoing mail and other clerical activities
have now learnt themselves to Automation. Attention is now shifting from
the usual traditional secretarial skill to a more modernized practice.
The central focus of this study is to address the challenges of
information and communication Technology that modern secretaries face.
1.3 Purpose of Study
The
main objective of this study is to analyze the various forms of
information and communication technology (ICT) and how they pose as
challenges to modern secretaries.
It will be of great importance to
practicing secretaries, employers of labor, managers Researchers,
Governments and trainers of Secretaries to know the various challenges
faced by secretaries on information and communication technology.
The
study will analyze its differences and major challenges pose by each of
them. It will also provide strategies for the employers and
organizations on how they can develop secretaries and what they can
embark upon for updating secretaries’ skills to meet the challenges of
modern information systems and equipment’s.
1.4 Research Questions
1. Will information and communication technology enhance the secretarial skill and practice?
2. Can a secretary remain relevant without modern information and technology?
3. Would the career structure of a secretary remain unchanged?
4.
Can secretaries find use of modern information and communication
technology equipment’s relevant in handling the human aspect of their
job?
1.5 Significance of the Study
It is hope that by the end of
this research work, the researcher would identify the major challenges
of information and communication technology to modern secretaries and
thus: identify strategies for modern secretaries to meet these
challenges. Increase public awareness in information and communication
technology as it concerns secretarial staff. Encourage organizations on
the training of their secretarial staff in the area of information and
communication technology to enhance efficiency and effectiveness in
their duties.
1.6 Scope/Delimitation of the Study
This
research topic the challenges of information and communication
technology (ICT) tend to focus only on secretaries in Office Technology
and Management Department, Federal Polytechnic Oko, Anambra State.
CHAPTER ONE -- [Total Page(s) 2]
Page 2 of 2
-
-
ABSRACT - [ Total Page(s): 1 ]This is with the basic aim of providing practical solution towards the re-engineering and sustenance of the secretarial profession. The re-training of secretaries, carrying out of visitation in form of excursion to those firms that assemble or reproduce these modern machines proper funding of institutions and requirements of modern machines and equipment. Information and Communication Technology (ICT) freming and development strategies to secret in the office technology and management. Developme ... Continue reading---
