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The Influence Of Communication Equipment On The Efficiency Of The Secretary
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1.8 SCOPE OF THE STUDY
The scope of this study is very wide if it has to be carried out in all
organizations. Therefore, this research study will be confined to
secretaries of (Nigeria Breweries Public Limited Company/Ama Greenfield,
9th mile corner Enugu) NBL. The company has enough of communication
equipment and secretaries that operate them.
Moreover the
research is centered on this technological age where the innovations
seem to take the position of human communication and that id a secretary
in an organization. Thus, this research could be described as a modern
and computer age study.
1.10 RESEARCH QUESTIONS
The questions are intended to point more on the topic and accordingly supply answers to them
1. What are the roles that a secretary plays in the world of modern communication
2. What are the communication equipment (oral and written) to be found in a secretary’s office.
3. Are the communication equipment bringing about effect on the efficiency of the secretary.
4. Can a secretary cope with such effect/changes brought about by the communication equipment
5. Are the communication equipment of any advantages or positive influence on the secretary.
6. DO demerits of communication equipment have influence on the secretary.
1.11 DEFINITION OF TERMS.
EXECUTIVES
ALTER EGO: This means an assistant to the executive who possesses a
mastery of office skills, demonstrate the ability to assume
responsibilities with or without direct supervision.
TECHNOLOGICAL INNOVATION: These are the modern sophisticated devices that gave communication very wonderful boost.
LOCAL AREA NETWORK (LAN): Is the linking of devices together for sharing information with the aid of terminals.
NEVER-DO-WELL:
This means unimportant and worthless. Thus, the secretary is not
never-do-well but indispensable in every organization.
MEMORY AIDS:
These are those things/documents which a secretary uses to record
appointments viz: diary. Appointment cards, induced memory aid,
telephone pad, private notebook, reminder schedule, calendar, mnemonic
devices and pocket computer.
NUCLEAR AGE: This is the scientific era when weapons and innovation are in vogue
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ABSRACT - [ Total Page(s): 1 ]This research work was carried out to examine the influence of communication equipment on the efficiency of the secretary with particular reference to Nigerian Breweries Public limited company NBL/Ama Green Field 9th mile corner Enugu. The theoretical frame work for this study was based on the use of related literature. Both questionnaire, interview, textbooks, dictionary and past project were used in data collection and the researcher made use of all secretaries to the man ... Continue reading---
