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The Effects Of Poor Office Environment On The Secretary's Job Performance
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1.3 OBJECTIVES OF THE STUDY
This study is meant to investigate the following:
- The effects of a depressing and unstimulating nature of the office environment on the secretary’s job performance.
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The effect of small floor space and congested office surroundings on
the secretary’s job performance vis-à -vis her attitudes to work.
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The effect of absence of some basic amenities such as air conditioners,
fan, executives seats and tables on the moral of a secretary and her
general attitude to work.
- Other problems in the office environment militating against effective job performance of secretaries.
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Recommend how best to improve the office environment for the smooth
operation of secretaries if it has any serious effects on their job
performance.
1.4 SIGNIFICANCE OF THE STUDY
The
study will in particular benefit the present and picture career
secretaries whose welfare is being agitated. It is hoped that
management will consider some of the recommendations proffered in this
treatise and improve the office conditions of secretaries so that they
will have cause to smile.
Management on its own will
benefit form the study since it will enable them to understand the job
performance of their secretaries and try to boost their moral by
improving the condition of the work environment.
Finally, this research will help to reduce the dearth of literature in this field of study.
1.5 RESEARCH QUESTIONS
i.
Does the depressing and unstimulating nature of most office environment
have negative effects on the job performance of secretary.
ii. Does the small floor space and the congested nature of an office affect the secretary’s attitude to work?
iii. Does lack of air-conditioners and floor covering in secretaries offices have effects on their job performance(s).
iv. Are there adequate and regular remuneration to the secretaries?
v. To what extent does the secretary relate with other staff in the office.
Attempts shall be made to find solutions to these research questions in this research.
1.7 DEFINITION OF TERMS
This refers to the physical and social working conditions under which
secretaries work, comprising office buildings, ventilation, lighting,
heating, decorations, furnishing, relationship of staff in the office,
remunerations, etc.
JOB PERFORMANCE
This is the
productivity or output achieved by the secretary. It is also the
quality or quantity of work which should be attained by the secretary on
a certain job. The job performance is found in appraisal and training,
to assess a secretary either in her work or after training.
SECRETARY
This can be defined as somebody who has a unique ability to keep secret
information also has a special quality to communicate with different
classes of people and the communication channel between her organization
and the public as a whole.
Also, she has an
understanding of the significance of typing documents, taking shorthand,
correspondence, reports and instructions which pass through their head,
relieving the executive of work, which otherwise she would have to do
it with their initiative.
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ABSRACT - [ Total Page(s): 1 ]This research work “The effects of poor office environment on the secretary’s job performance†was carried out with the overall aim of fining out the effects of poor office environment on the secretary’s job performance. Institute of Management and Technology was used as a case study. The data for this study was collected through the use of questionnaire and observation methods. The administered questionnaire were analyzed in tabular forms usin ... Continue reading---
